FAQ

Frequently Asked Questions

What does The Smuggling Duckling sell?

We focus on a small number of useful, high-value finds rather than a huge catalogue.

Do you deliver in Australia?

Yes. We serve Australian customers. Delivery availability and timing vary by postcode and are shown during checkout where available.

Will I receive tracking?

Tracked delivery is used where available. Tracking details are sent once your order is on the way.

What if my order arrives damaged or faulty?

Email thesmugglingduckling@gmail.com with your order number and photos or video of the issue. We’ll work through the appropriate resolution. Your rights under Australian Consumer Law are not affected.

How do I contact you?

Email thesmugglingduckling@gmail.com or visit the Contact page.